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Privacy Policy

1. Our Commitment To You

At Ally, safeguarding your privacy is our top priority. We approach the design and development of our services with a strong commitment to ensuring your privacy. Our dedicated teams, including legal, security, engineering, and product design experts, collaborate to make decisions that prioritize and respect your privacy.

Our commitment to transparency: We understand the challenges posed by complex privacy policies. In contrast, we are dedicated to providing clear, accessible language in our Privacy Policy and related documents to enhance your understanding of our privacy practices.

Our commitment to security: Teams dedicated to data security continuously work to keep your information safe. Regular updates to security practices and ongoing investments in security measures aim to strengthen the protection of your information.

Welcome to our Privacy Policy. Thank you for taking the time to read it.

For California residents, please refer to our California Privacy Statement, which complements this Privacy Policy.

We value the trust you place in us and are dedicated to maintaining that trust. This commitment begins with ensuring you understand the information we collect, why we collect it, how it is used, and the choices you have regarding your information. This Policy provides an overview of our privacy practices in simple language, minimizing legal and technical jargon.


2. Where This Privacy Policy Applies

This Privacy Policy pertains to websites, apps, events, and other services under the Ally brand. For simplicity, we collectively refer to these as "services" in this Privacy Policy. Links to this Privacy Policy are provided on all applicable services.

Certain services may have unique privacy policies. If a service has its own privacy policy, that policy takes precedence over this Privacy Policy.

3. Information We Collect

To facilitate meaningful connections, we require certain information about you. This includes basic profile details and preferences to enhance your user experience. Information is collected through various means, as detailed below.

Information you give us:

  • Account creation: When you create an account, essential details like your phone number, email address, gender, date of birth, and connection preferences are collected.

  • Profile completion: Optionally, you can share additional information, including sexual orientation, bio details, interests, and multimedia content like photos and videos.

  • Paid services: Subscribing to paid services involves providing information related to purchases, such as credit card details.

Information we receive from others:

  • Members: Information may be provided by other members through interactions or reports.

  • Social Media: If you choose to link your account to social media, information from these accounts may be shared.

  • Affiliates and Partners: Information may be received from Match Group affiliates, partners, and third parties to enhance safety and security.

Information generated or automatically collected:

  • Usage Information: Activity on our services generates data, including logins, feature usage, interactions, and ad engagement.

  • Device information: Information about the device(s) used to access our services, including IP address, device ID, and settings.

  • Cookies and similar technologies: We use these to recognize users and devices. Refer to our Cookie Policy for more details.

Other information with your consent:

  • Precise geolocation data: Collected with your consent.

  • Photo Verification data: Collected for Photo Verification feature with your consent.

  • ID + Photo Verification data: Collected for ID + Photo Verification feature with your consent.

  • Other information: Additional data collected with your permission, such as photos, videos, etc.0

4. How We Use Information

Our primary purpose is to deliver and enhance our services. Information is used for various reasons, including account administration, user connections, introducing new features, advertising, service improvement, fraud prevention, and legal compliance. Legal bases for processing include service provision, legitimate interests, compliance with laws, and consent.

5. How We Share Information

Sharing is primarily with other members for connection purposes. Information is also shared with service providers, and affiliates, for corporate transactions, and when required by law. Consent is obtained for specific information sharing, and non-personal information may be shared for advertising purposes.

6. Cross-Border Data Transfers

Information sharing involves cross-border transfers, especially to the United States. Standard contract clauses or other appropriate mechanisms are employed to safeguard data during transfers.

7. Your Rights and Choices

You have access to tools within the service for information management. Device permissions and account closure options are also available. Privacy rights include access, deletion, correction, objection, and restriction. Proof of identity may be required for requests.

8. How Long We Retain Your Information

Information is retained for legitimate business purposes and as permitted by law. The safety retention window lasts three months after account closure, followed by data deletion. Limited data is kept for legal compliance and our legitimate interests.

9. No Children Allowed

Our services are restricted to individuals aged 18 or older. Individuals under 18 are not permitted on our platform.

10. Job Candidates, Contractors, and Vendor Representatives

Information processing for job candidates, contractors, and vendor representatives aligns with recruitment, talent management, and service management needs. Relevant terms of this Privacy Policy apply to these individuals.

11. Privacy Policy Changes

As we strive to offer innovative ways to build connections, the Privacy Policy may evolve. Material changes will be notified in advance, allowing time for review.

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